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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Justin Copeland

Justin Copeland

June 12, 2025

5  out of  5
rating by Justin Copeland
"If you’re looking for a personalized experience and a local agent that cares about you call Marisa Luna’s office. She takes customer service to the next level. Marisa helped me every step of the way when my car was totaled and made sure I knew what to expect. Marisa and her team will treat you right!"
We responded:
"Justin, I appreciate you. Thank you for the kind words"
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JT Gella

June 12, 2025

5  out of  5
rating by JT Gella
"Always the best experience with Marisa and her team. They are passionate about what they do and it really shows, thank you all for your hard work and dedication 👏🏽🤙🏽!"
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Melissa Irvin

June 4, 2025

5  out of  5
rating by Melissa Irvin
"I love Marisa and Jake. They are professional, quick to respond, and help me with my home and car insurance needs. I highly recommend them!"
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Theresa Rangner

June 4, 2025

5  out of  5
rating by Theresa Rangner
"The State Farm team in the Albany Oregon office has always provided exceptional customer service !"
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Kailey Compton

June 4, 2025

5  out of  5
rating by Kailey Compton
"How many other people can say they actually know Jake from State Farm?! This guy is one of a kind. He goes above and beyond. Top notch agent."
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Brandon Martinez

June 4, 2025

5  out of  5
rating by Brandon Martinez
"Jake is who I have had most of my interactions with. And from the first phone call he was extremely helpful. Jake has reached out via text on my Birthday. Marisa has called my wife and I on our Birthday as well. Having the option to communicate with Jake through Text message has been one of the best things due to my work schedule. Honestly will probably just stay with them for the foreseeable future."
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Mariana Fisher

June 4, 2025

5  out of  5
rating by Mariana Fisher
"Marisa Luna is the best insurance agent in town. She not only does a great job at insuring auto and home, but she also makes an effort to make her customers feel like part of the State Farm team by hosting holiday parties and sponsoring promotions at local businesses that provide discounts. We'll be staying with Marisa and State Farm for many, many years to come!"
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Maria José Solis

June 4, 2025

5  out of  5
rating by Maria José Solis
"Marisa does so much for the community and goes above and beyond. When I taught she donated water bottles for my class along some other basic school supplies. When I needed to renew my renters insurance I knew I could count on her for it. So pleased with her and her team!"
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Andie Agee

June 4, 2025

5  out of  5
rating by Andie Agee
"Jake from State Farm @ Marisa Luna (North Albany) is the BEST State Farm agent we have ever had - we actually switched from our old agent who was doing nothing for us to Jake! & we haven’t even looked back! 100% recommend!!"
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Austin & Annelise

June 3, 2025

5  out of  5
rating by Austin & Annelise
"Jake from State Farm at Marisa Luna's office is a rockstar! Great communication, timely responses, & excellent service! If you need insurance, ask for Jake!"
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Garrett

June 3, 2025

5  out of  5
rating by Garrett
"Jake and Kandice have always been able to help me out! This is a great team to work with."
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Dane Prunk

June 3, 2025

5  out of  5
rating by Dane Prunk
"Marisa is awesome at her job but, more importantly, she’s a wonderful human! She’s service driven and she has a huge heart. Now, I’m not saying that she has all the answers but, I am saying that she will do what it takes to help you find them. Rest easy knowing that you’re in good hands. Also, she makes the BEST cookies!"
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Scott Henderson

May 29, 2025

5  out of  5
rating by Scott Henderson
"Great price for home and 3 car policy! Excellent customer service, super easy process and great communication. Definitely recommend! Thanks Jake!"
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Elena Mathew

May 23, 2025

5  out of  5
rating by Elena Mathew
"Jake was super friendly, efficient, and easy to work with!"
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Cheri Pollock

May 20, 2025

5  out of  5
rating by Cheri Pollock
"Yes, received took to my loan agent. Thank ypu!"
We responded:
"Cheri, You are too kind. Thank you for continuing to pick my office as your insurance agency."
Profile photo of Giovanni Cortes Mendoza

Giovanni Cortes Mendoza

May 19, 2025

5  out of  5
rating by Giovanni Cortes Mendoza
"Really good customer service and answered all the questions we had."
We responded:
"Giovanni, Thank you for taking the time to come in and meet with me. I am glad we were able to answer all of your questions and explain how your policy works. "
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karmina cervantes

May 15, 2025

5  out of  5
rating by karmina cervantes
"Me gusta x q atiende al llamado"
We responded:
"Gracias por su recomendacion. Siempre estamos aqui para ayudar :)"
Profile photo of Araceli Cortes

Araceli Cortes

May 14, 2025

5  out of  5
rating by Araceli Cortes
"Excelente servicio si estás buscando una persona que hable español te recomiendo a Marisa Luna te ayuda y resuelve tus dudas sobre las cotizaciones con State Farms un buen servicio,ella es muy amable y ayudará a obtener buenos resultados para asegurar ya sea autos,seguro de inquilinos y más !!!!"
We responded:
"Arceli, muchas gracias por su recomendacion. Me da gusto que le pudimos ayudar y que ahora tiene mas conosimiento de su poliza de aseguranza. "
Profile photo of Pauline Veroneau

Pauline Veroneau

May 9, 2025

5  out of  5
rating by Pauline Veroneau
"Professional while maintaining ease."
We responded:
"Pauline, Thank you for the wonderful review, we appreciate you!"
Profile photo of Becky Stalnaker

Becky Stalnaker

May 9, 2025

5  out of  5
rating by Becky Stalnaker
"Have had a great experience with Marisa’s team since changing my insurance over to them last year. They’ve made it quick and seamless & quick to respond. Jake has also been a wonderful help in answering any questions or changes I’ve had. Very happy to have switched over & to have this team to work with."
We responded:
"Becky, We appreciate you and look forward to continuing to work with you!"
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Nicola Bowman

May 7, 2025

5  out of  5
rating by Nicola Bowman
"Was very suprised how much cheaper my rate would be ! Saved me $700 Very pleasant and helpful ☺️"
We responded:
"Nicola, Wow what a savings, $700 is great!! Thank you for trusting my office for your insurance needs. "
Profile photo of Gaston Ferrari

Gaston Ferrari

May 7, 2025

5  out of  5
rating by Gaston Ferrari
"While researching new insurance companies to switch to, I was lucky to find State Farm in North Albany. Jake was very easy to work with and very knowledgeable. I was able to get all the insurance I needed with no pressure to get additional things not needed. Highly recommend to anyone wanting to save money on insurance and get great service."
We responded:
"Gaston, we appreciate you selecting our office and allowing us to take care of you and your family. I am happy to hear we were able to save you money on your insurance :) we're always here to help if you need it. "
Profile photo of Krista Reynolds

Krista Reynolds

May 7, 2025

5  out of  5
rating by Krista Reynolds
"I am truly happy I chose State Farm for my insurance needs after moving states I got slapped with a huge ins bill and the people working at that office were not helpful I went without insurance for 6 months then finally called this office and Jake was more than helpful got me set up with a quote for all the insurance I needed and half the cost of the other place. He listened to all my issues and helped get them resolved and I was up and going with my new quote in minutes after our conversation. Also I recently had a birthday and I will say this is the first insurance company ever to personally call and wish me a happy birthday I have to say I am truly happy with this office and the people working there. I don’t plan on changing ins again. Thank you for being sooo good to me and my family during rough times!!"
We responded:
"Krista, WOW what a journey. I guess all of that lead you to find our office. Thank you for trusting us to help take care of you and your family. Moving states can be an exhausting process, we're here to make sure switching your insurance isn't! Thank you for choosing my office, Krista!"
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Brooke John

April 14, 2025

5  out of  5
rating by Brooke John
"Marisa and her team are always so responsive, professional and helpful. I would highly recommend them to anyone for any of your insurance needs! 10/10!!"
We responded:
"Brooke, Thank you for the wonderful review. We have enjoyed working with you over the years and look forward to working with you and your family for years to come!"
Profile photo of Oscar Castillo

Oscar Castillo

April 8, 2025

5  out of  5
rating by Oscar Castillo
"She is a really great agent, she is so nice and explained me everything really good I recomend to contact her."
We responded:
"Oscar, Thank you for taking the time to meet with me and go over your insurance coverage and needs. We appreciate you!"